The exploratory study “Position and Challenges of Women Workers in Cleaning and Care Services in Serbia” discusses the phenomenon of domestic work, exploring the working conditions, social challenges, and experiences of women engaged in household cleaning and care services, both in Serbia and abroad.

Domestic care work, which has been extensively explored globally, primarily by the International Labor Organization, has received insufficient attention in Serbia. There is a limited number of studies addressing the position, rights, and challenges of workers in this sector, especially in cleaning and caregiving.

The overarching goal of this study was to capture and understand the perspectives of women workers and agencies  and digital platforms actively providing these services. The research was carried out by the SeConS Development Initiative Group, for the needs of the organization ASTRA – Anti Trafficking Action and in cooperation with them, and with the financial support of the Rosa Luxemburg Stiftung Southeast Europe.