This report was initiated by USAID/Serbia, to address the role of community development and citizen engagement activities in strengthening civic engagement and government responsiveness in Serbia, defined in a Statement of Work issued in late 2016.The Statement of Work defined two evaluation questions: Which approaches have had positive sustainable effects on civic participation, and which did not? Which approaches have had positive, sustainable effects on government responsiveness, and which did not?

The evaluation encompassed three USAID-funded programs (CRDA, SLGRP and CSAI) implemented in Serbia during the period 2001-2011. Each of these programs focused on responsive government and civic participation, although CRDA and SLGRP were coordinated, while CSAI was a standalone initiative.